Would you be comfortable discussing your financial issues with a machine? Would the entire process of loan applications change? These are just few of the questions that linger as Oxford University revealed its latest research regarding future task automation, which lists loan officers in the top 19 jobs most likely to be taken over by robots.
The article suggests that most jobs that will be affected by computerization are from the transport, administrative and office sector, as these jobs have a streamlined workflow which can be emulated by robots.
But the question remains as to whether people are comfortable with discussing financial information with robots, and whether robots can accommodate uncommon inquiries. Technology has risen to the challenge of doing things with efficiency, but has yet to break the barriers of personal experiences and human emotion.
Read more about this on the Australian Broker Online website.
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