Communication should not be a problem – after all, it is instinctive for humans to communicate on a daily basis. There are certain things to consider to communicate effectively in the workplace. It is important that miscommunications are avoided, as these can lead to a drop in productivity and employee motivation. Here are several ways you can get your point across in the workplace effectively.
Handle conflicts with ease. By understanding that minor issues can become major problems in the workplace, it is best to handle conflicts as soon as it arises. Open a line of communication and encourage employees to air out their opinions and concerns. It is also important to keep conversations in the workplace confidential. Your goal is to resolve the conflict and have employees work together, not cause any friction between them. Make sure you explain to each employee that they are a key cog in making the entire workplace run – so ensure that they are all running smoothly.
Respect. Mutual respect in the workplace is key for the success of your company. Each person may have a different approach to a situation – and your goal is not to change it. You should make them understand that a certain workflow is more efficient and that they are working for the benefit of all. Respect cultural differences, and always be sensitive to the needs of your employees.
Provide constructive criticism. Feedback is necessary for one to improve in the workplace, and it is often missed out that just as important as providing feedback, it is important that one be mindful of how it is said. When providing feedback, your goal is to raise the level of performance of the employee. Explain clearly why he or she needs to improve on a certain task, and offer concrete ways to achieve it. Praise employees in public, and reprimand in private.
Trust. Micromanagement is a double – edged sword, and while it keeps things in order, it negatively impacts employee satisfaction. Having a micromanager hound an employee every day to ensure that a task is turned over on time can help ensure productivity, but it makes employees question the level of trust that the company provides them. You hired people who have the skill and intelligence to get the job done. By trusting employees to do just that, it creates a proactive and motivated workplace.
Listen. Hearing is far from listening, so make sure you understand what is being said, rather than just hear it. Listening is a skill and takes practice. As managers, do we take the time to listen to our employees? Being an effective communicator means more than just talking – but to be able to respond to concerns in the workplace by simply listening.
Latest posts by Dorian Traill (see all)
- Brisbane Slow And Steady Growth Ideal For Investors - November 5, 2015
- 5 Wellness Tips in the Workplace - October 26, 2015
- Sydney Median Soars to $1 Million - September 24, 2015